Nonverbal Communication

 

 

        Nonverbal Communication

        What do we learn about nonverbal communication?

  We don't usually notice it until there is a violation

  We have "usual" ways of doing things

        There are RULES for nonverbal communication

  Violations of the rules convey messages

        We interpret nonverbal communication

        What does nonverbal include?

  Facial expressions

  Body movements

        Hand, foot, face, voice, tone

  Fashion, hair

  Use of time

  Anything that can send you a message

  What does it NOT include?

        Words themselves

        Nonverbal Communication is rule-bound behavior

  Proxemics

        Use of space

        What did you observe in the elevator?

        Stand in opposite corners

        What did you observe about distance in conversation?

        Distance between people

        Public conversations:

        12 feet

        Informal/business conversations

        4 - 12 feet

        Casual conversations:

        1 1/2 - 4 feet

        Intimate conversations:

        0 - 18 inches

        Bubble of personal space varies by culture

        Markers of personal space

        Territoriality

  Haptics

        Use of touch

        What message does touch convey?

        Power and Solidarity:

        Power: Status, Dominance

        Solidarity: Love, Caring

        Tie signs (Goffman)

  Kinesics

        Body movement

        What did you learn about eye gaze?

        What do we use it for?

        Express

        Regulate

        Eye contact?

        Civil inattention - using eye gaze to NOT start conversation

        Enough attention to know that other person is there, but not enough for anything else

        Other aspect of kinesics

        Emblems

        Verbal translation or dictionary definition

        Illustrators

        Tied directly to words

        "chopping onions," while doing chopping motion

        Baton signals

        Signal that emphasizes a body behavior

        Tie signs

        Gestures through which individuals indicate their relationship

        Ring, sharing things

        Adaptors

        Self-adaptor

        With self

        Other-adaptor

        With someone

  Physique

        Dress

        Pupil Dilation

        Adornment

        Put on body

        Artifacts

        Carry with you

        Body Type

        Endomorph: Fuller Body Type

        Mesomorph: Medium Body Type

        Ectomorph: Lean Body Type

        Facial expressions

        Universal expressions of emotion

        Ekman and Friesen

        Mark Frank

  Chronemics

        Timing

        Micro-conversational level

        Macro-conversational level

        Timeliness

        Impression given by being late

  Relationship between verbal and nonverbal communication

        Repeat

        Pointing north and saying "North"

        Contradict

        Sarcasm

        Substitute for

        Calling someone over with hands, meaning "Come in"

        Complement

        Blushing while saying "Sorry"

        Regulate

        Breathing in to mean you want a turn at speaking

        Accent

        Baton signal, exaggerating words with hand motions

  The Rules

        What happens when you break rules of nonverbal communication?

        Redefines the situation

        Redefinition is often related to power and solidarity